Current Locations

Map 2018

Newsletter Sign-Up

Keep up to date with us.

Sign up to our newsletter here >>

News

michaela lr 098BW 300

We are delighted to announce that Light Rail specialist Micheala Keating has joined North Star. 

Michaela is a passenger transport operations professional with 25 years’ experience in the procurement, planning, implementation and delivery of public transport services, both as ultimate operator and as consultant to client/Local Authority organisations. 

Her career has evolved from front-line operational roles (including driving LRVs, revenue protection, customer service and control centre operations) to director level and consultancy positions. 

Whilst her specialism is in light rail, Michaela has also gained significant experience of other transport modes ranging from bus, BRT and metro to patient transport and transport on demand through her involvement in bid teams and work streams on a diverse range of UK and international projects.

Cdr0HuiW8AAsrSZ

In March, Richard Brown presented a paper at the annual Passenger Terminal Conference in Cologne focusing on strategic partnership agreements between airports and railway operators and highlighting both revenue and mode share benefits. A case study focussed on London Luton Airport. During 18 months of cooperation every touch point in the customer journey has been targeted for improvement showing consistent year on year growth of in excess of 40%

Following a well-received presentation on Middle East Rail Projects at the UK Light Rail Conference 2015, Mariana Kajen will be providing a progress update overview on the Dubai Metro extension, Riyadh and Qatar systems at the UK Light Rail Conference 2016 in Birmingham on July 27-28.

To keep up to date with our news, follow us on twitter here.

DfT STAR

North Star is delighted to announce that it has partnered with Atkins to provide consultancy support to the Department for Transport's Rail Executive as part of the new STAR (Specialist Technical Advice for Rail) framework.

The STAR framework was developed by Rail Executive as it sought to "procure the very best expertise available within the marketplace to offer specialist railway technical and commercial advisory service that support the DfT’s rail contracting, major rail projects and other rail-related activities."

image001 3

We are delighted to announce that Andy Brooks has joined North Star Consultancy. Andy's career of over 30 years includes 15 years at Serco.

Most recently, Andy supported Serco’s mobilisation of the New Caledonian Sleeper Franchise, where he led the process of ROGS Safety Certification and established the integrated management system. Prior to this, he was Operations Director at Driver Examination Services in Toronto, where he delivered a successful transition towards a new style partnership agreement with the Canadian Ministry of Transportation.

Since joining North Star he has worked on collaborative management strategies and undertaken PQQ evaluation for the DfT.

Latest News
Following the successful launch of North Star Australia in August 2018, North Star is delighted to welcome Leanne Wheeler to Sydney as Operations Manager/Senior Consultant (Asia Pacific). Read more...