Our People
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Our expertise is unique and unmatched within the transport consultancy market. We provide a superb skill set backed up by decades of experience at all levels of management.
Our Story
Backed by decades of collective frontline and managerial experience, we provide our customers with operations and maintenance (O&M) expertise across the full range of the project lifecycle, from strategic advice at the initial concept stage through to hands-on management and delivery.
From our well-established office bases in London, Dubai, and Sydney, we provide a global service offering. With customers in Europe, the Middle East, Asia, North America and Australia, we are trusted internationally thanks to the delivery of world-class O&M solutions to a varied customer base, including operating companies, airports, airlines and other transport industry suppliers.
In 2009, we opened our second international office in Dubai to address the needs of the growing rail sector in the Middle East region. We have since been commissioned to provide operational support to the start-up of flagship, greenfield, fully automated (GoA4) metro systems, in Dubai, Qatar and Saudi Arabia. We have also advised on regional rail operations and procurement strategies and provided O&M support for the launch of the Lusail tram in Qatar.
Our Australian entity was established in Sydney in 2018 and has supported many high-profile rail projects throughout Australia, including mobilisation and training support for the Sydney Light Rail CBD & South East line and providing early operator involvement into the Parramatta Light Rail project. We have also been appointed to the Technical Advisory Panel for the Australian National Rail Safety Regulator ONRSR.
Our Team
North Star's expertise is unique and unmatched within the consultancy market. We provide a superb skill set backed up by decades of experience at all levels of management.

Richard Brown BSc MBA FCIRO
Managing Director


Michaela Keating MCIRO
Managing Director (Asia Pacific)


Andrew Pike MBA, BA (Hons)
Operations Director


Mark McCole
Director of Rail


Leanne Wheeler
Senior Consultant / Operations Manager (Asia Pacific)


Rachael Davidson
Senior Consultant / Operations Manager (Middle East)


Andy Brooks
Senior Consultant


Bob Houghton
Senior Consultant


Geraldene Lyon
Senior Consultant


Alex Wiid
Senior Consultant


Catherine Noah
Senior Consultant


Matthew Knight
Senior Consultant


Katrina Lewis
Senior Consultant


Isabelle Coombes
Senior Consultant


Katy Polley
Operations Support Consultant


James Bonehill
Consultant
