North Star: Specialists in Providing Shadow Operations Advice
North Star’s expertise has been instrumental in advising transport authorities and leading operators in the bidding, design, development and delivery of shadow operations for new railway start-ups throughout the GCC and internationally.
North Star – Specialists in Workforce Optimisation
North Star expertise has redefined and reshaped the workforce for a number of diverse operators and franchise bids, reflecting the evolving nature of railway operations.
Investigating Options for a Rapid Direct Rail Link between Major European International Airport and City Centre
North Star were recruited by a major European international airport to investigate possible options for a rapid direct rail link from the airport to the city centre.
Surface Access options for Pearson Airport in Toronto
North Star was contacted by the Greater Toronto Airports Authority (GTAA) to undertake a strategic study to help them understand how they could improve surface access, taking into account their expansion plans, as well as planned and potential improvements for public transport modes serving the airport.
Cross Country Franchise Direct Award
North Star is contracted to provide consultancy support to Atkins for all railway operational requirements in their framework contract with the Department for Transport, known as Specialist Technical Advice for Rail (STAR).
Defining the Customer Experience as part of the 2035 Railway Vision for the UK Department for Transport (DfT)
North Star, along with its DfT STAR (Strategic Technical Advice for Rail) Framework partner Atkins, was engaged by DfT to provide key insights into the future 2035 Railway Vision.
Transport for London (Docklands Light Railway Limited): 10-year customer vision
North Star were engaged to create a 10-year customer vision for DLRL. In 2015, we supplied a specialist team to conduct detailed analysis of current and proposed plans for enhancing customer experience at DLR.
Rail Mode Share at Birmingham Airport: Is Awareness and Marketing of services a factor?
Birmingham Airport commissioned North Star to review the mode share performance of rail services for airport access and consider whether factors such as marketing and awareness are actually more important than speed, reliability and cost.This is in light of the conclusions of North Star’s annual Global Air-Rail Market Share report, which has shown that a […]
Operations Support for London Tramlink
We were engaged by London Tramlink to provide a Tram Operations Consultant to deliver their Performance Development Plan and recommend other operational enhancements during the course of the commission.
New Oman Railway; Industry Structure & Organisational Design
North Star was engaged with Grant Thornton to undertake the organisational design and structure of the new national railway company in Oman.
