- 41 accessible stations
- 200 million people served each year
- 100km+ distance covered across London and surrounding areas
- 10% more capacity added to central London’s rail network
- 13 North Star consultants engaged across 6 years
The Elizabeth Line is the most significant addition to London’s transport network in a generation. The new railway runs for over 100km through central London from Shenfield and Abbey Wood in the east to Reading and Heathrow in the west. There are a total of 41 accessible stations, including 10 major new stations. The Elizabeth Line connects London’s main employment centres and supports new journeys through central London out to Essex, Buckinghamshire and Berkshire. It forms part of the Transport for London network and has interchanges with the London Underground, Docklands Light Railway, London Overground and National Rail services. Passenger services on the Elizabeth Line commenced on 24th May 2022.
Rail for London Infrastructure (RfLI) have engaged 13 North Star consultants across the scope of this project to deliver specific requirements, including providing strategy and performance advice regarding the development of performance systems training and providing operational planning, resourcing, training and safety expertise. Our operational training specialist has designed and delivered bespoke training for operational control room staff and Incident Response Managers for the Elizabeth Line and has been advising the Operations Management team since 2017 to provide continuity and transfer of knowledge. We have used our operational expertise and experience in train service delivery to ensure a compliant and successful mobilisation of the Elizabeth Line.