Alex Wiid

Senior Consultant – Project Delivery and Business Management

Alex is a transport operations and customer experience professional with expertise in project planning and coordination, quality management process design and data analysis. She has worked on several rail commissions across the UK and Dubai and held key roles in a number of rail and air-rail projects. She provides internal quality management, project management and other business control functions to North Star and has been Quality Manager for North Star’s Quality Management System (QMS) since 2017. Alex is responsible for the implementation of the QMS strategy and maintaining North Star’s ISO 9001:2015 certification on an ongoing basis.

Projects include:

  • Coordinating and delivering a revenue protection project to reduce rates of fare evasion for Transport for Greater Manchester
  • Undertaking data analysis of market share data to form North Star’s air-rail global market share reports
  • Playing an integral role in the mobilisation of the Dubai Metro
  • Project planning, managing and coordinating North Star’s input to deliver the start-up of the Oman Rail Company.