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Matthew Knight - Senior Consultant

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Matthew has extensive experience in workforce planning and resource management gained in both the railway and airport sectors over the last 16 years. He has the skills and experience to analyse and dissect an organisation and recommend changes to a workforce structure to improve both profitability and productivity. Matthew’s career has evolved from front-line operational roles to managerial positions, responsible for teams of people and for delivering highly successful projects. He is an accomplished communicator and team player with experience in engaging with customers and stakeholders, passionate about giving customers the best service possible.  


Since joining North Star, Matthew has utilised his strong analytical skills, having completed an analysis on the bid submission for the Doha Metro and Lusail Tram contract to identify efficiencies to enable operationally viable reductions in the workforce headcount and prepare a full suite of rosters for all staff. He has also conducted a review of roster processes and resourcing at key stations across London Southeastern Railway’s network identifying efficiencies and potential headcount savings. More recently Matthew has conducted a review of Driver Rosters and T&Cs for Trenitalia c2c resulting in a 15% efficiency saving identified. He has also developed the station resourcing bid strategy for both the Abellio bid for the South Eastern franchise and the MTR bid for the West Coast Partnership/HS2 franchise.


Prior to North Star, Matthew worked for Heathrow Airport where he was accountable for the planning of workforce requirements to deliver maintenance activities across Heathrow, whilst improving efficiency and productivity. Matthew has also spent 5 years working for Heathrow Express, where he successfully delivered multiple Timetable and Roster changes and 4 years at Eurostar having been a Roster Manager for both station and traincrew rosters.


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A report prepared by North Star and Atkins for the DfT has been published as an accompanying document to a government Policy Paper entitled "Aviation 2050 — the future of UK aviation consultation: consumers reports". The report examines... Read more...