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Leanne Wheeler - Senior Consultant / Operations Manager (Middle East)

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Leanne is a writing, language and communications professional who is educated to Master’s degree level. For over five years, she has practised these skills in the rail industry including in franchise bid writing, the Eurostar corporate communications team and providing translation and editing services for clients including Amazon UK and Nexa Venezia. Leanne has an excellent grounding in railway customer service, having been a member of the Eurostar team at St Pancras. She is a French speaker with a Master’s degree in Translation and Professional Language Skills.

Since joining North Star, Leanne has led communications projects at the Docklands Light Railway, been engaged as a bid writer for ProActive Rail Limited on a London Underground bid and has helped to produce various bids for Serco Middle East in the healthcare, aviation and defence and transportation sectors. The latter included a large-scale task where she was heavily involved in writing, editing and ultimately producing the technical bid plans for Serco Middle East’s tender for the operation and maintenance of the Doha Metro and Lusail Tram in Qatar. As part of this assignment, Leanne’s responsibility focused on the production of key bid plans related to operations, maintenance and customer service.

As Operations Manager for the North Star Middle East office in Dubai, she is responsible for business development in the region, whilst continuing work for various clients.

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