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ISO 9001 UKAS outlines

James Bonehill - Consultant

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James is a transport operations consultant and experienced technical writer of bid proposals and other documentation. Since joining North Star, he has led the establishment and certification of North Star’s Quality Management System to ISO 9001:2015. He is now project managing this on an ongoing basis. Additionally, he has supported customers in the UK, Middle East and Australia with bid writing, quality management, project management and other technical authoring and research assignments.

James’ most recent customer assignments include: working as a Technical Writer for RATP Dev-Alstom’s (Joint Venture) Dubai Metro and Tram bid and Torrens Connect’s (Joint Venture) Adelaide North South Bus and Tram bid; project managing FLOW’s (Joint Venture) successful Dubai Metro and Tram PQQ response; producing a contractual compliance matrix for the operations and maintenance of the Tel Aviv Red Line LRT; and supervising emergency exercises for KeolisAmey Metrolink on the Manchester Metrolink tram network.

James graduated from the University of Plymouth with a first-class degree in Geography. He focussed his final year studies on mobility in transport and produced a first-class dissertation on the mobility experiences of people with Cerebral Palsy in Harborne, Birmingham. He is currently working with university lecturers to publish his dissertation. During his academic career, he received various awards that recognised his strong project management, writing and research skills, including achieving the best overall mark within the geography cohort in 2016 and being listed on the Faculty Honour Roll for first-class marks achieved during every successive year of his degree.


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Passenger transport and operations consultancy North Star, has released its seventh annual Global Air-Rail Market Share Report. The report evaluates a sample of worldwide Market Share trends of rail connections to airports. North Star assessed a... Read more...