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Karen Boswell, First Capital - Testimonial

'At First Capital Connect we know that communicating effectively with our customers in times of disruption is of the utmost importance.  I have been pleased to work with North Star's highly experienced team, who have a passion for improving customer service.  The project is vital in seeing how we can improve the management of service disruption and meet our customer's needs.'

Karen Boswell
Customer Service Director
First Capital Connect
www.firstcapitalconnect.co.uk

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Passenger transport and operations consultancy North Star, has released its seventh annual Global Air-Rail Market Share Report. The report evaluates a sample of worldwide Market Share trends of rail connections to airports. North Star assessed a... Read more...