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Karen Boswell, First Capital - Testimonial

'At First Capital Connect we know that communicating effectively with our customers in times of disruption is of the utmost importance.  I have been pleased to work with North Star's highly experienced team, who have a passion for improving customer service.  The project is vital in seeing how we can improve the management of service disruption and meet our customer's needs.'

Karen Boswell
Customer Service Director
First Capital Connect
www.firstcapitalconnect.co.uk

Latest News
A report prepared by North Star and Atkins for the DfT has been published as an accompanying document to a government Policy Paper entitled "Aviation 2050 — the future of UK aviation consultation: consumers reports". The report examines... Read more...