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23 October 2007

airrail-conference Richard Brown, Director of North Star Consultancy welcomed the recognition of customer service as a key aspect for the future at this year’s International Air Rail conference in Vienna.

23 October 2007

richard brown at air rail conference Richard Brown, Director of North Star Consultancy welcomed the recognition of customer service as a key aspect for the future at this year’s International Air Rail conference in Vienna.

13 September 2007

28 August 2007

north star sponsorship deal North Star, a consultancy specialising in customer services, operations and people strategies, has secured a sponsorship deal with IARO, the International Air Rail Organisation.

Latest News
A report prepared by North Star and Atkins for the DfT has been published as an accompanying document to a government Policy Paper entitled "Aviation 2050 — the future of UK aviation consultation: consumers reports". The report examines... Read more...