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North Star Consultancy was commissioned to help Serco Docklands prepare for the 2012 Olympic and Paralympic Games. This started in April 2011 and by July 2012 North Star was contributing to resource planning, performance improvement, contingency planning, crisis management and improving customer information during disruption.

North Star Consultancy has been named Keolis sponsored Supplier of the Year, in the under €10m category, at the Light Rail Awards 2012, the leading celebration in the Light Rail industry.  Awarded for their support to the Docklands Light Railway in the run up to London’s summer 2012 sporting events, North Star provided expertise in performance and reliability, resourcing, customer service and contingency planning.

UK: The Great Western franchise replacement consultation, open until 31st March, prefaces the shortlisting of bidders and issue of tender documents in May. Richard Brown, Managing Director of North Star Consultancy examines the implications for surface access to Heathrow and looks at some of the options available to bidders.

Exactly two years after the opening of the Red Line in Dubai, the Green Line was opened on 9th September by HH Sheikh Mohammed Bin Rashid Al Maktoum in a special ceremony. The Metro’s second line gives better access to the old town and more residential areas. Richard Brown appeared as a guest on Dubai One TV’s live coverage of the opening on 9th September.

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A report prepared by North Star and Atkins for the DfT has been published as an accompanying document to a government Policy Paper entitled "Aviation 2050 — the future of UK aviation consultation: consumers reports". The report examines... Read more...