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ISO 9001 UKAS outlines

North Star Certified to ISO 9001:2015

North Star is delighted to announce certification of its Quality Management System to ISO 9001:2015. This cements our commitment to the delivery of high-quality customer deliverables and to the robustness of our internal procedures to support this. North Star's Quality Policy can be seen here.

North Star achieves quality through;

  • Being committed and flexible;
  • Attracting and retaining top quality, committed and adaptable people who listen to the needs of our customers and offer pragmatic solutions to enhance their businesses;
  • Maintaining our reputation as honest, friendly and likeable Consultants who are a delight to work with;
  • Always maintaining open and transparent relationships with our people, suppliers and customers and working with simple and easy-to-use systems and processes;
  • Excellence in our delivery to achieve and maintain a level of quality that enhances our reputation with customers and upholds North Star as an industry leader guiding the way;
  • Ensuring continual quality improvement and promoting a culture of getting things right first time;
  • Providing unique skills and expertise that fill gaps within our customers’ organisations;
  • Measuring our progress against meaningful targets;
  • Providing a learning environment where the growth and development of Employees and Associates is actively encouraged and supported.
Latest News
Passenger transport and operations consultancy North Star, has released its seventh annual Global Air-Rail Market Share Report. The report evaluates a sample of worldwide Market Share trends of rail connections to airports. North Star assessed a... Read more...