News
North Star Welcomes Stations Specialist Mike Bones
We are delighted to announce that Mike Bones has joined North Star after 20 years at Virgin Trains. Mike brings with him a wealth of rail experience gained over 30 years, mainly within the customer service and operations sectors, where he has held a number of senior management positions, including project management, specialising in stations.
Read more: North Star Welcomes Stations Specialist Mike Bones
North Star Update – April 2017
“I am pleased to say that demand for North Star’s specialist rail operations expertise in the UK, Europe and internationally continues to grow. In the past 6 months we have provided operations advice, proposal management services, public sector advice and assistance to airports in rail connectivity on behalf of clients in the UK, Norway, Spain, Sweden, Denmark, Italy, France and the United Arab Emirates.
As always, we apply our customer-centric approach to everything we do. We are looking forward to future opportunities throughout Europe, the Middle East and further afield in a growing transport sector.”
-Richard Brown, Managing Director.
Permanent Appointments Announced as North Star Middle East's Presence Strengthens
In support of North Star's continued growth and strengthening presence in the Middle East market, the start of 2017 saw the permanent appointment of Leanne Wheeler as Operations Manager (Middle East) and Katy Polley as Operations Support Consultant. Both Leanne and Katy are supporting the continued development of the business within the region and are permanently based in our Dubai office. Leanne and Katy will build on North Star's success since the Middle East Office was established in 2014, with Richard Brown continuing as Managing Director.
Read more: Permanent Appointments Announced as North Star Middle East's Presence Strengthens
Global air-rail market share report 2016: Air-rail market share still on the rise
North Star Consultancy has just released its annual review of the global air-rail market share for air-rail operators. The report shows a continuation in the surge seen in last year’s air-rail market share, which is driven by targeted investment by participating operators in marketing, the customer experience and customer perception as well as competitive awareness. The graph below demonstrates the trend.
Read more: Global air-rail market share report 2016: Air-rail market share still on the rise
We are delighted to announce that Mike Bones has joined North Star after 20 years at Virgin Trains. Mike brings with him a wealth of rail experience gained over 30 years, mainly within the customer service and operations sectors, where he has held a number of senior management positions, including project management, specialising in stations. Read more