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North Star continues to share its experience at the forefront of global industry events and activities.
North Star is often asked to present its expertise to global transport leaders at conferences and we have been the proud sponsor of the ‘Best Customer Service Initiative’ award of the London Light Rail Awards since 2014.

Previous and upcoming activities for Q3-4 2017 include:

North Star has released its 5th Annual Global Air-Rail Market Intelligence Report.

North Star’s Managing Director, Richard Brown explains that the report analyses global trends in air-rail services, and is based on a study of nine leading air-rail operators across Europe, Australia, Asia and South Africa. “The findings again clearly indicate that air-rail services continued to be a vital component of global aviation”, says Brown. “In fact, across our sample of nine operators, more than 44 million train passenger movements were experienced during 2016”.

However, the report concludes that the combined market share index for the nine operators show a slight decrease in people choosing rail when travelling to and from airports around the world.

Market Share 2017 Index

On the 4th July 2007, North Star was born. Over the last decade, we have grown from a small team working in the UK to a team of experts working across the globe.

Mike Bones 2

We are delighted to announce that Mike Bones has joined North Star after 20 years at Virgin Trains. Mike brings with him a wealth of rail experience gained over 30 years, mainly within the customer service and operations sectors, where he has held a number of senior management positions, including project management, specialising in stations.

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North Star continues to share its experience at the forefront of global industry events and activities.North Star is often asked to present its expertise to global transport leaders at conferences and we have been the proud sponsor of the ‘Best... Read more...