Sunday 05 September 2010
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We have just delivered a review and update of disruption management for a customer in the Middle East.
'At First Capital Connect we know that communicating effectively with our customers in times of disruption is of the utmost importance.  I have been pleased...    Karen Boswell, Customer Service Director, First Capital Connect

“We needed benchmarking data on passenger segments including niche markets and the effects of special fares on an airport express railway.  We asked North Star to provide this report because they have a unique skill set in the air rail industry and they are a professional team with  the sufficient and relevant experience to provide meaningful data.  Thanks to North Star’s expert input, we were able to effectively analyse and validate our projections.”

Laurent Cavrois
Project Manager
CDG Express
Vinci Concessions

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