Testimonials

Mike Stephens - Contracts Director, Balfour Beatty

“I would recommend North Star because they bring an understanding of the customer, both from the client and travelling public perspective, that gives us an edge over other competitors.”

Mike Stephens
Contracts Director
Balfour Beatty Highway Services
www.bbisl.com

"North Star’s experience in rolling stock operations and the management of service disruption proved extremely beneficial to us.  North Star joined our team during the final stages of the project and their operational expertise and ability to respond quickly added a great deal to the results.  North Star provided a professional, first class service and we would definitely work with them in the future on other projects".

James Airey
Business Development Manager - Service
Siemens Mobility
www.mobility.siemens.com

“The ticketing project was all about enhancing the customer experience and getting it delivered quickly. That is something North Star knows all about, getting things done and delivering a tangible benefit.”

Mike Coombes
Commercial Director
Air Southwest
www.airsouthwest.com

“We needed benchmarking data on passenger segments including niche markets and the effects of special fares on an airport express railway.  We asked North Star to provide this report because they have a unique skill set in the air rail industry and they are a professional team with  the sufficient and relevant experience to provide meaningful data.  Thanks to North Star’s expert input, we were able to effectively analyse and validate our projections.”

Laurent Cavrois
Project Manager
CDG Express
Vinci Concessions

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Andy Barr
Head of Maintenance Delivery
Hitachi Europe Ltd.
www.hitachi.co.uk