Welcome to our website

North Star has spent over 100,000 hours working on air-rail links and is the most experienced air-rail consultancy globally.

It advises operators and other related businesses on strategy, start-up operations, sales & marketing and service delivery of air-rail links.

As well as advising air-rail links, the consultancy has worked with several blue chip transport organisations on Service Start-Up, Managing Disruption and Customer Service.

Our website has extra downloadable resources for registered users.  All you have to do is login and you will automatically gain access to more detailed and valuable content.  To become a registered visitor you need a username and password.  To receive yours, please register using our online form.

Where North Star can assist

• Specialist advice on strategy and delivery of successful air-rail links
  
  
• Service start-up planning from the operations perspective that will deliver customer requirements
  
  
• Improving the customer experience for retention and growth

• Systematic disruption management for customer recovery