Welcome to our website
North Star has spent over 100,000 hours working on air-rail links and is the most experienced air-rail consultancy globally.
It advises operators and other related businesses on strategy, start-up operations, sales & marketing and service delivery of air-rail links.
As well as advising air-rail links, the consultancy has worked with several blue chip transport organisations on Service Start-Up, Managing Disruption and Customer Service.
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Where North Star can assist
- Specialist advice on strategy and delivery of successful air-rail links
- Service start-up planning from the operations perspective that will deliver customer requirements
- Improving the customer experience for retention and growth
- Systematic disruption management for customer recovery